Claims Management Services

Improve outcomes and control costs with faster reporting, proactive coordination, and consistent follow-up.

Control Claim Costs and Improve Outcomes

Strong claims management reduces downtime, accelerates care, and keeps decisions documented and consistent.

Life Protect Plan helps you streamline incident reporting, coordinate with carriers and providers, and track progress from first report through closure.

Our approach supports better employee experience and a clearer view of claim drivers, helping you prevent repeat incidents and manage total cost of risk.

Fast Reporting
Early Action
Coordination
Carrier & Care
Return to Work
Reduced Downtime
Cost Control
Trends & Insights

Claims Support Services

A complete set of services to help you manage claims consistently and proactively.

Incident Reporting & Triage

Establish a consistent intake process to capture facts early and reduce delays.

  • First report workflow
  • Documentation checklist
  • Initial severity review
  • Escalation guidelines
Medical Provider Coordination

Support timely care and clear restrictions to reduce uncertainty and downtime.

  • Appointment coordination
  • Work status tracking
  • Restrictions communication
  • Care plan follow-up
Documentation & Compliance

Keep records organized and aligned with carrier requirements and internal procedures.

  • Claim file organization
  • Required forms tracking
  • Communication logs
  • Audit readiness
Claims Advocacy

Support your team with consistent follow-up and clear, documented communication.

  • Employee communication
  • Supervisor guidance
  • Carrier touchpoints
  • Status updates
Return-to-Work Planning

Create transitional work options that align with restrictions and business needs.

  • Transitional duty library
  • Restriction matching
  • Progress monitoring
  • Supervisor coordination
Analytics & Trending

Understand claim drivers and identify prevention opportunities with actionable insights.

  • Claim type trends
  • Department hot spots
  • Severity indicators
  • Action planning

How We Support Your Team

Choose support options that match your internal resources and workflow.

Dedicated Claims Manager

A single point of contact to coordinate follow-ups and keep claim activities organized.

  • Consistent communication
  • Status tracking
  • Documentation support
  • Process guidance
Remote Support

Fast help with claim questions, documentation, and next steps without disrupting operations.

  • Phone and email access
  • Template tools
  • Quick escalations
  • Ongoing check-ins
On-Site Support

On-site help for complex cases, supervisor alignment, and return-to-work implementation.

  • Supervisor coaching
  • Incident documentation
  • Work restrictions alignment
  • Process improvement
Monthly Reviews

Review open claims, trends, and action items with regular updates to keep momentum.

  • Open claim review
  • Action item tracking
  • Trend reporting
  • Prevention planning

Our Claims Management Process

A consistent workflow from first report through resolution and trend analysis.

1
Intake

Capture incident details, initiate reporting, and align on immediate next steps.

2
Coordinate

Work with carriers and providers to track care, restrictions, and key decisions.

3
Monitor

Maintain follow-up cadence, support return-to-work, and document updates.

4
Resolve & Report

Track outcomes, identify trends, and recommend actions to reduce future claims.

Optimize Your Claims Process

Contact us to improve reporting, follow-up, and cost control across your claims workflow.